Lucas Entertainment Lucas Entertainment
 

imrw15 Offline

active 4 months, 3 weeks ago

You need to log in to post to this user's Reel.

  • imrw15 posted an update 1 year, 10 months ago

    who is imrw15? that is not my username.

  • imrw15 posted an update 1 year, 10 months ago

    i bought 200 credits friday 6th june 2015 so i can download scenes but today monday 9th june i only had 12 credits left. someone has been using my credits to download scenes.

    i would like my credits reinstated please.

    • 1 person likes this.
    • imrw15

      who is imrw15 this isn’t even my member name.

      Posted on Jun 09, 2015
    • Lucas Community Manager Community Staff

      Hello @imrw15, we are sorry for this problem. We are at the moment looking into it and we will keep you updated. For any other technical or account issues, please contact webmaster@lucasentertainment.com. Thank you.

      Posted on Jun 09, 2015
    • imrw15

      thankyou. my member name here is capster.

      Posted on Jun 10, 2015
    • imrw15

      any update?

      Posted on Jun 12, 2015
    • Lucas Community Manager Community Staff

      We’re sorry for the delay while investigating this issue. As mentioned in a response email sent to you from our Webmaster, the tokens have been restored to your account. If the issue continues, you should change your password.

      Posted on Jun 18, 2015