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We have made the decision to switch to Flash encoding for all our videos. Please ensure you have the latest version of the flash plugin.
Get the latest version of Flash here.

Having Issues?

Are you having technical difficulties or found a missing file or link? Please let us know, you can reach us:

  • By email: .(JavaScript must be enabled to view this email address)
  • By phone within the USA: (888) 562-9125 (Phone hours are Monday thru Friday 9am-5pm EST)
  • By phone outside the USA: (212) 924-5892 (Phone hours are Monday thru Friday 9am-5pm EST)

Forgot your password or having trouble logging in?

If you were a member PRIOR to June of 2009, please visit CCBill or call 24 hours a day at (888) 596-9279 or (480) 449-7751.

If you were a member AFTER to June of 2009, please use your My Account Tool at DHD Media, (use your site Username and Password to login), or call DHD Media, 24 hours a day Toll Free: (800) 935-5771, Local Phone: (310) 258-6200.

Need to cancel your account?

If you were a member PRIOR to June of 2009, please visit CCBill or call them 24 hours a day at (888) 596-9279 or (480) 449-7751. Once you cancel your account, all billing will stop. However, your account will stay open and active until the end of your last billing period.

If you were a member AFTER to June of 2009, please use your My Account Tool at DHD Media, (use your site Username and Password to login), or call DHD Media, 24 hours a day Toll Free: (800) 935-5771, Local Phone: (310) 258-6200. Once you cancel your account, all billing will stop. However, your account will stay open and active until the end of your last billing period.

Billing questions?

If you were a member PRIOR to June of 2009, please visit CCBill or call them 24 hours a day at (888) 596-9279 or (480) 449-7751.

If you were a member AFTER to June of 2009, please call DHD Media, 24 hours a day Toll Free: (800) 935-5771, Local Phone: (310) 258-6200.

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